top of page

FAQ

Are you members of any trade associations? 

​

We are proud members of the National Association of Funeral Directors (NAFD) and the Society of Allied and Independent Funeral Directors (SAIF).  This guarantees that we have met the very highest quality standard levels and shown excellent professionalism in the way we operate our service.

​​​​​​​

Attended and Unattended - What is the difference?

​

Attended funerals are more traditional funeral services, often featuring a ceremony or service with family members, friends, and other mourners in attendance to pay their respects and honour the memory of their loved one.  These services can be personalised and unique, creating a lasting tribute that reflects the life and personality of the person who has passed away.

​

An Unattended funeral, also referred to as Direct Cremation, is a cremation without a funeral service and with no attendees. This means that there is no formal ceremony before the cremation and no family or friends present.  This option can be ideal for those who prefer a cheaper or more private, low-key approach to saying goodbye or for families who may wish to hold a separate memorial service or celebration of life at a later date.   As with Attended funerals, your loved ones ashes are safely returned to you.

​

​

Who print's the Orders of Service?

​

We have trusted, reliable printers who are able to provide Orders of Service. They may be as simple or ornate as you wish, with or without photographs, and we can show you a variety of samples to assist.  You will be able to see a proof of the service sheets before they are printed.

​

​

​

Can family member's carry the coffin?

​

Yes, family members can carry the coffin. On the day of the funeral, our experienced staff will always be on hand to guide you smoothly through this process so you can do it gracefully and confidently.

​

​

​

What are Third-Party Disbursement's? 

​

Disbursements are fees that we pay out for third party goods or services, on behalf of the Client.

Goods and services may include local authority (cemetery or crematoria) fees, church or celebrant fees, newspaper announcements, floral tributes etc.

​

​

​

Am I able to put personal items in the coffin?

​

You may place personal items in the coffin. For a burial there are generally no restrictions. However for a cremation, there are some restrictions. Things you can’t put in a coffin for cremation include:

  • Items with batteries: mobile phones or e-cigarettes

  • Bottles or jars made of glass or plastic

  • Combustible materials such as alcohol or lighters

If in doubt, please ask and we will be able advise you.

bottom of page